top of page

Spire is a stable solution to manage your recovery, incident management, or service provision with intuitive software with a light touch integration. Identify your customers' needs, find their location by GPS, locate your closest resource and dispatch them all using mobile.

Image by Arlington Research

Centralised Communications Network

Vehicle Recovery Ops

  • Reduce your call centre processing time down to minutes

  • Learn to operate the platform in a few hours

  • Live GPS Tracking of your equipment and customer location

  • Jobs sent via SMS app on android or iOS phones

  • Live job status dashboard 

  • System can be run from home (accommodates working from home)

  • Manages tolls and rates base on job provides costing before dispatch

  • Ability to provide invoicing through your current accounting software


Quality Information Control Checks

Insurance FNOL

  • Complete FNOL management 

  • Segmentation for Claims Handling 

  • SMS communication between Recovery and Customer

  • Live ETA times with tracking on key user touch-points

  • Stage-gated quality controls for performance

  • FNOL completed while recovery in transit on cell phone.

  • All information captured ‘Real Time’

  • Load pictures at the scene.

  • Submit completed FNOL from Cell phone.

  • Take additional pictures after recovery.


Task Management

Service Providers

  • Platform has the capability to manage most service providers; plumbers, technicians

  • Supplier management with cost estimates tools 

  • Identify service required, locate customer, identify closest provider and dispatch

  • Live ETA times with SMS & Mobile job progress tracking 

  • Job closed out at completion.

  • Tires, Windscreens, emergency repairs and domestic repairs.

  • PO handling and invoice facility to automate and help reduce admin 

3 Segments


Multiple Communication channels with ANS integration/ Customer Portals, Drivers Apps & SMS dispatch for lean process flows


Electronic FNOL for at-scene data capture whilst awaiting assistance. Reduce claim times & costs with parallel workflows on Spire.


Unique license free remote working proposition for a post-covid workplace


Rapid incident alerts for key stakeholders for early intervention & incident management


Borderless capabilities, configured to be adaptable for global localisation


Integrated invoicing & accounting software via Sage to keep you up to date 


Teams profiling facility to manage your resources & workflow efficiently


White label all your touch points for seamless Customer experience. 


Fast access job quotation capability at your fingertips covering your own & customers Rate cards


SMS location & Live stream GPS tracking of resources for customers in control rooms


Mobile control interface for remote managing on the move. iOS, Android & Web


Driver, Teams & Truck Profiling for internal & external fleets with walk around checks

Who We Are

We help the Automotive Industry with expert domain-driven development on Vehicle Recovery Operations, First Notification of Loss (FNOL), and Fleet Management Solutions. Our award-winning journey was born from first hand-experience realizing the need for industry transformation of digital service design for automotive sector businesses of all sizes. 

Unlike existing software solutions Spire brings together a team of specialists that will wrap their arms around every Customer. We provide a full management implementation plan with 24/7 Customer Support 365 days a year to ensure we uphold the on-demand expectations of consumers around the world. 

Get On The Partner Programme

Sign up to receive the first word when we go live.

Thanks for submitting!

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
Who Are We
bottom of page